The guarantee covers any engine fault / faulty workmanship or breakage to any WOW vehicle, when used in normal, domestic conditions. Please note; the guarantee does not include replacement figures and accessories. The guarantee does not cover engine fault if the toy has been used in sand, nor does the guarantee cover damage caused by improper use, wilful or accidental damage, damage caused by negligence, normal wear and tear, scuffs or scratches or damage caused by improper maintenance or cleaning (including the use of unidentified chemicals or cleaners containing corrosive agents). Any product or part which has been repaired or altered in any manner will void this guarantee.
WOW may discontinue toys from time to time and makes no guarantee that it will continue to hold spare products or spare parts for discontinued toys. If WOW discontinues a toy, we will try to replace with a similar toy to the same value.
Following the changes to the law under the Data Protection Act 2018, our online form to register your guarantee is no longer available.
